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In a Little Cafe on the Other Side of the Border, a Virtual Visitor's Blog on Cancun

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Mexicana Airlines, Including M-Click and M-Link Suspend Operations, Cancel Flights
Filed under: Cancun Casa Blog, Cancun Tourism
Posted by: Dangers @ 1:25 am

 With tourism authorities in Cancun, Mexico and other major Mexican tourism destinations already concerned about the onset of the current low season and Mexicana Airlines recent bankruptcy and sale to an investment group, comes the announcement late yesterday by Mexicana that all operations have been suspended as of 12:00 PM, Saturday, August 28, 2010. The announcement via Mexicana’s website (below) leaves thousands of tourists, both Nationally and Internationally searching for new flights, stranded in destinations, and left wondering as to financial reimbursement from the failed airline.

 Below, the full statement from the Mexicana Airlines site, Grupo Mexicana:

Mexico City, August 27, 2010. Nuevo Grupo
Aeronáutico, S.A. de C.V. (”Grupo Mexicana”) announced this morning that as a result of the group’s delicate financial situation when it changed
owners a week ago, compounded by failure to reach agreements that would
allow for the capitalization of its three airlines, Mexicana Airlines,
MexicanaClick and MexicanaLink flights will suspend operations until
further notice as of midday (12:00 p.m.) on Saturday, August 28, 2010.

Among the factors that have contributed to this announcement are:

  1. Grupo Mexicana’s fragile financial situation, which has deteriorated
    further over the last four weeks due to the previous management’s
    decision to suspend ticket sales, forcing the company to continue
    operating in the interests of passengers without receiving any revenue.
  2. No substantial agreements were reached to give companies in the Group long-term viability.
  3. Lack of effectiveness in the insolvency (Concurso Mercantil) process
    intended to protect additional financial resources available to the
    company so it could to continue operating.
  4. Given the uncertainty of the situation, certain suppliers have begun
    demanding advanced payment of services that are essential to the
    airlines’ operations.

Today’s decision is a painful one for the 8,000-strong Grupo Mexicana
family, but we will continue seeking out ways of securing the company’s
long-term financial viability, so our passengers can once again enjoy
the quality services they are accustomed to. We hope to be back in the
air soon and would like to thank everyone involved in this process for
their support and understanding.

If you have bookings or/and have paid for a Grupo Mexicana flight and have a reservation code, we would like to inform you that:

  1. All Mexicana, MexicanaLink and MexicanaClick flights will be
    suspended until further notice as of midday on Saturday, August 28,
    2010. All flights programmed to depart after this hour will be canceled.
  2. Grupo Mexicana deeply regrets any inconvenience this decision may
    cause and will continue to assist passengers to the full extent of its
    abilities. Passengers who have already flown a leg of their journey and
    who are scheduled to fly with a Grupo Mexicana airline after Saturday,
    August 28, 2010 are advised to consult the websites or contact us at the numbers listed below. Priority will be given to minors traveling
    unaccompanied, passengers traveling with children under age 3 and
    special needs passengers.
  3. If you have not yet begun your journey, we recommend you make alternative travel arrangements.
  4. For information on how to apply for a refund, visit mexicanainforms.com (Tickets issued in the United States and Canada; - Tickets issued in Mexico and the Rest of the World), or contact us at any of the numbers listed below:


in Mexico City


from anywhere in Mexico


from the U.S. or Canada

In other countries please contact the local Mexicana office.


2 Responses to “Mexicana Airlines, Including M-Click and M-Link Suspend Operations, Cancel Flights”

  1. Melissa Says:
    Very sorry for your loss. I’m glad that you are continuing your blog as I really enjoy it. Welcome back!
  2. Dangers Says:
    Thank ya kindly Melissa, we’re getting back in writing mode, so I’m hopeful to be blogging regularly soon. ;-)

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